Planning your visit - your questions answered

Booking tickets

Individual admission

It's free to visit for individuals, families & friends: you can book tickets for up to 7 people.

We recommend pre-booking to guarantee entry at busy times, although free tickets are available on the door.

Group bookings for self-guided tours

Groups of 8+ people need to book in advance.

You can book self-guided tours for groups or schools parties.

Find out more about groups and self-guided tours.

Enjoy a safe visit

Toilets and cloakrooms

There are no public toilets available in the Museum.

Cloakroom facilities are not available and we're asking visitors not to bring bulky bags, e.g. luggage or shopping, with them during their visit.

Access

The lift is for visitors with impaired mobility needing level access. It can only be used by 2 people at a time.

The lift only allows access to the Basement Gallery only.

If you have a mobility impairment and need disabled level access, please book a dedicated ticket and our staff will arrange access for you.

We're unable to offer storage for buggies; visitors with buggies would need to carry them up the stairs at the Entrance.

No pets are allowed apart from assistance dogs.

Food and drink

We don't sell food and drink in the Museum.

We're also asking visitors not to bring food or drink with them (with the exception of bottled water.

Please take photos (no flash)

We'd love you to take photos to remember your visit (no flash photography)

Discover and explore

There's signage throughout the Museum to help you explore and find your way around.

We recommend you wear a mask and keep a comfortable distance during your visit.

If you're suffering from COVID symptoms

If you feel unwell — particularly if you experience any symptoms of COVID-19 — please postpone your visit.

Supporting your Museum

Pick up a souvenir in the Museum Shop

Our Museum Shop is in the Basement Gallery where you can find a range of souvenirs, including replica scientific instruments. Ask our Visitor team to demonstrate them for you.

I want to support my Museum

Your support means we can keep highlighting ingenious stories that spark curiosity for as many people as possible.

We can't do it without you!

Need to know more?

If you have a question not covered in our FAQs, or you want to talk to one of our team before your visit, we're always happy to help:

Tel: +44 1865 277 293

Email: info@hsm.ox.ac.uk

Back to Plan your visit

Planning your visit - your questions answered

Frequently Asked Questions (FAQs)

Here's what you need to know when you're planning your visit.

Individual admission

Group bookings for self-guided tours

Toilets and cloakrooms

Access

Food and drink

Please take photos (no flash)

Discover and explore

If you're suffering from COVID symptoms

Pick up a souvenir in the Museum Shop

I want to support my Museum

Need to know more?

If you have a question not covered in our FAQs, or you want to talk to one of our team before your visit, we're always happy to help:

CoronaVirus notice script (DO NOT EDIT)

Coronavirus warning content (Edit this content)

Planning your visit - your questions answered

​​​

Frequently Asked Questions (FAQs)

Here's what you need to know when you're planning your visit.

Individual admission

Group bookings for self-guided tours

Toilets and cloakrooms

Access

Food and drink

Please take photos (no flash)

Discover and explore

If you're suffering from COVID symptoms

Pick up a souvenir in the Museum Shop

I want to support my Museum

Need to know more?

If you have a question not covered in our FAQs, or you want to talk to one of our team before your visit, we're always happy to help:

CoronaVirus notice script (DO NOT EDIT)

Coronavirus warning content (Edit this content)